Email tips and tricks

Here are some email tips I’ve picked up that you may find helpful.

Use a domain-based email address (eg you@yourwebsite.com) for your business messages. If you don’t have a domain, get one. If you love your free webmail (eg Gmail) there are probably ways to integrate it with your domain name so mail comes from yourwebsite.com. You will appear more professional to those who don’t already know you. 

Use an email signature with your contact information (eg phone number, website, social media). If you also put your name and usual sign-off at the top of your signature you’ll save some typing with every message. 

When reading others’ messages, take time to consider different ways of reading between the lines. Ask for clarity instead of assuming the worst.

Questions to ask yourself before you start a message

Would it be better to call? Potential examples: delivering questionable news or asking for clarification.

Am I angry or annoyed right now? Wait until you’ve had time to cool down and reflect before composing your message. 

Would it be better to get more information first?

Things to do before you send

• Re-read for tone, spelling, and other errors.
• Make sure you actually attached any attachments you mention.
• If including links, test them in a web browser.
• Consider saving the message as a draft to re-read and send later.
• Re-read for tone, spelling, and other errors. (Obviously I think this is important.)

Overall, remember to slow down and take your time!
Just because email moves at internet speed doesn’t mean YOU have to.
 
Happy emailing!